FAQs • Town of Bedford, NY • CivicEngage

Can I get a refund?: Those looking for a refund before the program date should contact the Recreation office to obtain a Refund Request form. All forms must be completed and will be reviewed individually and will, if granted, be prorated and subject to an administrative processing fee. (Camp refunds are subject to different policies.) Refunds will also be given when a class is cancelled due to insufficient enrollment. The participant assumes the risk of all changes in personal and business affairs.

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Recreation and Parks

1. How can I find out about the programs?: The recreation department publicizes their programs in seasonal brochures, which are posted on the town's website on the Recreation page. To get up-to-date information, sign up for the town's email alert.

2. Can I register for recreation programs by phone?: Registration by phone is not permitted. You may register by going to the Recreation and Parks Department Office, online or by mail. Mail-in registrations must include a completed and signed registration form and a check for the total amount due.

3. Who do I make my check payable to?: Checks for recreation programs should be made payable to the "Town of Bedford."

4. Can I pay for recreation programs with a credit card?: Yes, The town of Bedford accepts Visa, MasterCard, Discover and American Express. We do not accept credit cards over the phone. (Please note: there may be a processing fee associated with credit card transactions.)

5. Can I get a refund?: Those looking for a refund before the program date should contact the Recreation office to obtain a Refund Request form. All forms must be completed and will be reviewed individually and will, if granted, be prorated and subject to an administrative processing fee. (Camp refunds are subject to different policies.) Refunds will also be given when a class is cancelled due to insufficient enrollment. The participant assumes the risk of all changes in personal and business affairs.

6. How can I check if a program has been cancelled?: If you have registered for a program with us and provided an email address, every attempt will be made to email you if a program is cancelled for any reason. You may also call our recreation hotline number at 914-864-3777 or the office during business hours at 914-666-7004.

7. What is the town Email Alert and how do I sign up?: The Town has created an alert system to update residents about events, town meetings and pertinent information that might be of interest to the residents. To sign up, view the Email Alerts website which may be found at the top of the home page under EServices.